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Solutions / Orbyte Conversational Agent
Agentic AI chatbot for sales and customer service
A 24/7 sales assistant across the website and messaging channels. It answers questions on projects, units, prices and payment terms from the company’s own data, shows floor plans, books viewings and hands the conversation to a sales manager when needed.
Screens are illustrative interfaces built with synthetic data.
Who it is for
Real estate developer · client name protected under NDA
Channels
- Website
- Telegram
- CRM
Capabilities
- 01Question answering over the project and unit catalogue (RAG)
- 02Interactive answers with floor plans, images and documents
- 03Viewing bookings with availability checks and customer confirmation
- 04Handoff to a human agent and lead capture into the CRM
- 05Console for conversation logs, analytics and agent configuration
How it starts
Into operation in three steps.
- 01 / 03
Assessment
We identify the processes, data sources and systems to integrate.
- 02 / 03
Pilot
We test one use case with real users against measurable indicators.
- 03 / 03
Scale
Once the result is confirmed, the solution extends to other channels and departments under monitoring.
Frequently asked questions
Frequently asked questionsOrbyte Conversational Agent
Does the AI chatbot work in Azerbaijani?
Yes. Orbyte Conversational Agent converses in Azerbaijani and also answers in English and Russian when needed.
Which channels does the chatbot support?
It works on the website, WhatsApp and Telegram, and writes enquiries to the CRM as leads.
Does the chatbot only answer, or does it take actions?
It also takes actions: it answers from the company’s own data, books appointments once the customer confirms, checks availability and hands the conversation to a human agent when needed.
Other AI products
All solutions- Orbyte Voice AgentAn AI operator that speaks Azerbaijani on your hotline
- Orbyte Collections AssistantRuns payment reminder calls end to end
- Orbyte Conversation AnalyticsTranscribes every call and scores sentiment and quality
- Orbyte PII ShieldMasks personal data before it reaches the cloud
- Orbyte Data AgentAsk your data warehouse in plain language, get charts back
- Orbyte Workspace AgentsAutomates daily work across Jira, Outlook, CRM and ERP
Let’s discuss how this product fits your process.
Briefly describe the current process and the systems you use. Orbyte specialists will propose a pilot plan and next steps.